BDSwiss

FAQ: General

What can I trade?

With BDSwiss you can trade four different categories of underlying assets. We offer CFDs for currency pairs, commodities, indices and stocks. For a full list of the underlying assets we offer click HERE.

Which time zone does BDSwiss use?

BDSwiss itself uses the time zone GMT+1, which is subject to DST. Prices displayed on the MetaTrader 4 trading platform refer to the current server time, which is measured with GMT+2.

How safe is BDSwiss?

BDSwiss uses the internationally accepted security system SSL (Secure Sockets Layer), which encrypts all payments by credit card over the internet. This system runs automatically, and you will receive an automatic notice if your browser does not support this protocol. In accordance with EU regulations, customer deposits up to €20,000.00 are protected by the Cypriot Investment Compensation Fund in case of insolvency of the company.

Is my personal information safe with you?

Yes, your data is 100% safe with us. Protecting your personal information is very important to us. All customer data is encrypted with the latest security software and is highly protected. Your data will be kept strictly confidential and not shared with third parties. For further details on data protection please click here.

What documents qualify for my “proof of residence”?

As proof of residence, qualifying documents include a residency registration form or a bill which is not older than six months which is addressed to your current residence (eg. electricity, gas or telephone/internet).f

Why do I need to submit an internationally valid identity card?

BDSwiss is a regulated company in the financial sector. For this reason, we are legally obligated to observe certain safety standards. These include in particular rules regarding the Anti-Money Laundry (AML) protocol and prevention of terrorist financing.

For this reason, every customer who wishes to trade with BDSwiss must be positively identified. This is usually done with a copy/scan of a valid international identity card and a residency registration form. Instead of a residency registration form, customers may also submit a copy of a bill (electricity or gas) where the residency address is clearly visible. This must not be older than six months.

What is a SWIFT Code?

A SWIFT code is a unique identification code for banks, which is used for interbank transfers. Your bank’s SWIFT code can be found on the homepage of your bank or can be obtained from a bank employee. A SWIFT code must always contain 11 characters, if your SWIFT code has fewer, substitute the missing characters with a capital “X”.

What are the advantages of trading with BDSwiss?

As a BDSwiss customer you have an All-In-One-Account and can decide for yourself what you want to trade. Trade CFDs/Forex or Binary Options. One account for all financial products.

BDSwiss customers get access to comprehensive training materials to help you optimize your trading strategies. Learn from the experts with the Education Center, online webinars, live seminars, market news, economic calendar and much more. BDSwiss Holdings PLC is regulated and approved by the CySEC (License number 199/13). Click here for more information. No Minimum Deposit for BDSwiss Forex. €200.00 minimum deposit for BDSwiss Binary.

Professional Trading software, extended trading hours and much more await you as a customer with BDSwiss. Click here now and open your account in less than 3 minutes.

How do I register with BDSwiss?

The registration process is very simple:

  1. On the Homepage click on the button marked “Sign Up“.
  2. Fill in the required fields.
  3. Submit the form.
  4. You’re done and will receive a welcome email with your username and password.

Welcome to BDSwiss Binary!

How can I get in touch with BDSwiss?

Write an email to: [email protected] or contact us at one of our regional telephone numbers.

What should I do if I forget my password?

You can use the “forgot password?” function. Enter your email address and your password will be sent to you automatically. If you are having a problem with your password, please contact us via email by writing to [email protected] or contact us via one of our regional telephone numbers.

How can I update my personal information?

You can update your personal information by clicking HERE.

Why are some of the prices different between BDSwiss Binary and BDSwiss Forex?

A detailed explanation of possible price differences can be found HERE.

FAQ: Trading Account

Do I have to pay anything for my BDSwiss Trading Account?

No. Opening an account with BDSwiss or BDSwiss Binary is always free.

Which currency can I use for trading?

As a rule, the accounts are held exclusively in the Euro. In some regions, you can alternatively select the USD.

Are there limits to deposits/withdrawals?

No. Deposits and withdrawals have no maximum limit.

Can I lose more money than I deposited?

No, as a BDSwiss customer, your account balance can not fall below zero.

How can I cancel a withdrawal?

If you want to cancel your withdrawal and have your money placed back into your trading account, you have the option to cancel a withdrawal. This is particularly useful if your withdrawal would cause you to have insufficient funds in your account but you wish to invest in an option. To cancel a withdrawal request, please send an email to [email protected] or contact us using one of our regional telephone numbers.

How can I deposit money into my account?

Under the Account tab, simply click on “Deposit Funds“ or just click HERE BDSwiss offers a wide variety of deposit methods such as credit card, bank transfer, direct deposit, Skrill and many more.

FAQ: Software

Do I need to download a special software?

No – You don’t need to download anything. You can use the trading platform with full functionality online. You can also trade with BDSwiss Binary on your mobile or tablet device. The BDSwiss App can be found in the Google Play Store and the Apple App Store.

FAQ: Binary Options

What is a Binary Option?

A Binary Option is also known as a digital option or fixed return option. With Binary Options the potential profit or loss is known at the beginning of the contract. More information about Binary Options can be found here.

Are there limits to how much I can trade?

The maximum amount of a single option (single position) is €1,500.00 (or the equivalent amount when another currency is available). You can, however, without limitation, open further options (for example, two €1,500.00 options with the same underlying asset and the same expiry time.) In the variant “classic“ Binary Options, you have the ability to invest between €25.00 and €1,500.00 for each option. With “60 Second“ Options the amount of investment can be between €5.00 and a maximum of €750.00 for each option. Please note that the maximum amount of investment may vary depending on the underlying asset.

Are there minimum amounts for deposits or withdrawals?

No, when trading with Binary Options, there is no minimum deposit, however, the initial deposit must be at least €200.00. For withdrawals, there is also no minimum amount, but withdrawals under €100.00 will be charged a €25.00 processing fee. Please note that withdrawal of bonus funds is only possible if all bonus criteria have been met. For more information click here.

Are there limits to deposits/withdrawals?

No. Deposits and withdrawals have no maximum limit.

Where can I find the trading hours for various underlying asset?

A detailed list of all available assets, their description, expiry dates and trading hours can be found HERE.

How does the bonus system work?

BDSwiss Binary customers can benefit from a range of attractive bonuses. For our bonus scheme click HERE.

Where can I find an overview of my past trades/expired positions?

The overview of all your past trades can be found underneath the trading window in the tab marked “expired positions”.

Why am I sometimes not able to perform a trade?

Our financial instruments are only available during regular trading hours. Alternatively, it may be that you do not currently have sufficient funds in your trading account to execute your desired trade. In addition, please note that markets can be very volatile and this may cause your option to not be accepted. If this is the case, please try again.
If trading is still not possible and you feel that none of the reasons above apply to you, please send an email to [email protected] or contact us using one of our regional telephone numbers.

Why do I sometimes get a different asset price than was displayed to me?

Trading with BDSwiss is dependent on markets that move dynamically. The markets often act in such a volatile way that the price can change several times within one second. Therefore, please always pay attention to ensure that you are satisfied with the price you receive. If this is not the case, you have the possibility to cancel your option within the time limit.

What does expiry date/time mean?

The expiry date/time is the defined date and time at which your option will expire.

What does “Closing Price” mean?

The “closing price” is the price of the underlying asset when the option expires. This price is the determining factor on whether your option closes at a profit or a loss. The “Closing Price” is provided by an external market marker.

How is the price displayed by BDSwiss determined?

The price is provided via live feed from Leverage (alternatively Reuters). The prices displayed on the trading window on our website are those at which BDSwiss is willing to sell an option.

How can I invest in an option/place a trade?

  1. Select the underlying asset that you wish to trade. The underlying asset can be a stock, a currency pair, an index or a commodity.
  2. Select your desired expiry time. Your option will expire at this date and time.
  3. Choose an investment amount, i.e. that amount you want to invest in the option.
  4. Click on “Call“ if you believe that the price of the underlying asset at the expiry time will be higher than the current price. If you think that the price of the underlying asset at the expiry time will be less than the current price, select “Put“.
  5. Confirm your option on the next window.

What payout do I get when my option ends in a loss?

As a rule, you lose your entire investment amount.

What payout do I get when my option ends in a profit?

In this case, you will receive the guaranteed payout that was specified for the underlying asset and the financial instrument. This value varies but is usually between 65%-85%.

What is a Put-Option?

With a Put-Option, the trader makes a profit when the price of the underlying asset was higher at the point when the option was placed than when it expired, i.e. the price has gone down. If the option has exactly the same price at expiry as when it was purchased, the trader will be refunded the full amount of their investment.

What is a Call-Option?

With a Call-Option, the trader makes a profit when the price of the underlying asset was lower at the point when the option was placed than when it expired, i.e. the price has gone up. If the option has exactly the same price at expiry as when it was purchased, the trader will be refunded the full amount of their investment.

Risk Warning: Trading in Forex/ CFDs and Other Derivatives is highly speculative and carries a high level of risk.