BDSwiss App
Download & start trading

Why can’t I log in to my MT4/MT5 account?

If you cannot access your MT4/MT5 account, please first make sure you are using the correct live/demo account ID and the corresponding server of the account you would like to use. In order to find these details, please log in to your BDSwiss account through our website. Under Accounts, you can see the account number and server that you should use in order to access the account. Please make sure to use the exact same server you see on your Dashboard under the account you wish to use. The password is the same one you use to access your BDSwiss profile.



If you are still unable to log in, please contact our Customer Support Team via LiveChat or Email.

Back to Help Center

Was this helpful?

Risk Warning: Trading in Forex/CFDs and Other Derivatives is highly speculative and carries a high level of risk. General Risk Disclosure