BDSwiss

Company

Transaction

  • How can I make a deposit into my account?

    In the "My accounts" section of your dashboard, you can decide into which of your trading accounts you want to make a deposit. Then click on "Deposit" and deposit your desired amount. BDSwiss offers a wide range of deposit methods including credit cards, bank transfers, Sofortüberweisung, Skrill and many more.
  • Which deposit methods are available?

    BDSwiss works with a variety of payment service providers to ensure that you can choose from a wide range of deposit methods in your country. You can always make a deposit via credit card or bank transfer.
  • What is the minimum deposit?

    Normally the minimum deposit required is 200€/$/£.
  • With which currencies can I make a deposit?

    When opening your trading account, you can select your desired currency. You can choose between EUR (€), USD ($), GBP (£), PLN (zł), DKK (kr), SEK (kr), NOK (kr) and CHF (Fr.).
  • Are there any maximum amounts for deposits or withdrawals?

    No. There are no maximum limits on deposits or withdrawals.
  • How can I cancel a withdrawal?

    If during the withdrawal process, you wish to return your money back to your BDSwiss account, you have the option to cancel your withdrawal. This is especially helpful when making a withdrawal would cause you to have limited funds on your account and you still want to purchase an option. To cancel a withdrawal request, please send an email to [email protected] or contact us via one of our regional telephone numbers which you can find HERE.
  • What is the minimum withdrawal amount?

    The minimum withdrawal amount is €10 / $10 / £10. This is in most cases processed free of charge. The following exceptions exist: The customer has not invested (traded) their deposited amount at least once. The customer has more than €100 / $100 / £100 in their trading account and would like to withdrawal less than €100 / $100 / £100. In these situations, a withdrawal fee of 5% of the withdrawal amount (minimum €25 / $25 / £25) will be applied.
  • Are withdrawals at BDSwiss free of charge?

    In most cases, withdrawals are processed free of charge. The following exceptions exist: The customer has not invested (traded) their deposited amount at least once. The customer has more than €100 / $100 / £100 in their trading account and would like to withdrawal less than €100 / $100 / £100. In these situations, a withdrawal fee of 5% of the withdrawal amount (minimum €25 / $25 / £25) will be applied.

Forex/CFD Trading

  • What is a CFD?

    CFD stands for "Contract for Difference". This means you are trading exclusively the price development of a specific underlying asset. The difference between the price at the order execution and the price at the closing of your position depending on your investment direction and the number of traded standard contracts determines the amount of your profit or loss. More information can be found HERE.
  • What amounts can I trade with CFDs?

    With CFDs there are no fixed amounts. When placing your order, you determine how much value is designed to a pip. While your position is open, your profit or loss is determined by this criterion. Please ensure that you understand all risks associated with CFD trading before placing your order.
  • What do BUY(LONG) and SELL (SHORT) mean?

    You select BUY, if you think that the price of the underlying asset will rise. In financial terms this is referred to as going "LONG". You select SELL, if you think that the price of the underlying asset will fall. In financial terms this is referred to as going "SHORT".
  • How can I download Meta Trader 4?

    The Meta Trader software is available for different devices. The appropriate link to your desired device can be found HERE.
  • How do I place an order via Meta Trader 4?

    An exact description of how to place a trade via Meta Trader can be found HERE.
  • Where can I find my trading history / account history in Meta Trader 4?

    At the bottom of the screen there are a variety of tabs. Under your "Account History" you will find your past activities and transactions.
  • Are there any additional costs when trading with the Meta Trader 4 software?

    Trading with the Meta Trader 4 platform is free. Please note that the usual charges incurred when trading CFDs apply.
  • Where can I find the trading hours of the various underlying assets?

    In both the Webtrader and the desktop version of the trading platform, you can find the trading hours within the "Market Overview" by right clicking on an underlying asset in the "Specifications" section.
  • When and why are my positions automatically closed?

    Automatic closing of your position(s) occurs when your equity is only 20% of your required margin. This occurs when your open positions have ongoing losses that account for a large portion of your equity. Please ensure that you always have adequate funds in your account to prevent automatic closures. A detailed example can be found HERE.
  • What is the Stop-Loss or Take-Profit and how are they executed?

    Both of these types of orders are used to automatically close an open position. With a Stop-Loss, losses should be limited, while the Take-Profit is used to protect profits. Once the market price reaches the Stop-Loss or Take-Profit level, the position is closed at the current market price. However, with both order types, it cannot be guaranteed that the predetermined exit level will exactly match the actual exit price. If the market price rises or fall above/below the predetermined exit level, higher profits or losses than desired may result. If you would like to learn more, please read the entry about "Slippage" in the CFD Glossary.
  • Which fees are charges when trading CFDs /Forex?

    An overview of the fees can be found HERE.
  • What is the Spread?

    On the financial market there are always two prices for a product, the same applies for underlying assets. On the one hand, there is the price that someone is willing to pay to buy, and on the other hand, there is the price at which someone is willing to sell. The difference between these two prices is referred to as the Spread. A transaction, regardless of whether Long or Short, always includes both prices. They always have to sell at the bid price and buy at the ask price. The prices are given in the order of the bid/ask rate. For a trade on falling prices, you must first sell (bid price) and then buy (ask price) or vice versa for a trade on rising prices. For more information please click HERE.
  • What is the Margin?

    The Margin represents a security deposit which is at least required to open a trade. For more information please click HERE.
  • How is the Rollover calculated?

    A detailed explanation regarding the Rollover or the interest calculation can be found HERE.
  • Do you offer microlots, or CFDs smaller than one standard contract?

    Yes. You can choose the volume you want to trade, either by selecting your desired volume from a pre-defined list or by typing it directly into the input field. ATTENTION: MetaTrader 4 uses the Anglo-American style of writing, the comma is defined by a point, not a comma.
  • Why are the prices of underlying assets different on the Binary Options and CFD platforms?

    A detailed explanation of possible price difference can be found HERE.

Binary Options

  • What is a Binary Option?

    A Binary Option is also referred to as a digital option or a fixed-return option. With a Binary Option, the possible profits or losses are known before the contract is opened. For more information, please click HERE.
  • Do I need to download a software in order to trade?

    No – You don't need to download anything. You can use the full functionality of the trading platform directly online. You can also use BDSwiss on your mobile device. In addition, we also offer BDSwiss apps for your mobile device, which can be used instead of the normal website via your browser. Click HERE if you have an Apple device and HERE if you want to install the app on an Android device.
  • How can I trade a Binary Option?

    1. Find the underlying asset that you wish to trade. An underlying asset can be a stock, currency pair, index or commodity.
    2. Select you desired expiry time. Your option will expire at this time.
    3. Decide on your investment amount, the amount you want to invest in your option.
    4. Click ""Call"" if you believe that the price of your underlying asset will be higher at the expiry time than at present. click ""Put"" if you believe that the price of the underlying asset will be lower a thte expiry time than at present.
    5. Confirm your option in the next window.
  • What is a Call-Option or what does “Call” mean?

    The Call-Option allows traders to invest in rising prices, predicting that the price of the underlying asset will be higher at the expiry time. If the price is exactly the same at the time of expiry as it was at the time of purchase, the trader will neither make a loss or profit. If the price moves lower, the trader will lose his invested amount.
  • What is a Put-Option or what does “Put” mean?

    The Put-Option allows traders to invest in falling prices, predicting that the price of the underlying asset will be lower by the time of expiry. If the price is exactly the same at the time of expiry as it was at the time of purchase, the investor will neither make a loss or profit. If the price moves higher, the trader will lose his invested amount.
  • What amounts can I trade with Binary Options?

    The maximum amount for a single option (one position) is 1,500.00 € / $ / £. However, you can still purchase additional options (for example two €1,500.00 options with the same underlying asset and expiry time). For the "classic" Binary Option you can invest between €25.00 and €1,500.00. with the "60 seconds" format, you can invest an amount from €1.00 to €750.00. Please note that the maximum amounts my differ for various underlying assets.
  • Where can I find an overview of my past trades / expired positions?

    The overview of your past trades can be found below the trading window under "Expired Positions".
  • What are the additional trading options “Sell”, “Double” and “Rollover”?

    An explanation for the additional trading options can be found HERE.
  • How is the price that I see on BDSwiss generated?

    The price is supplied via live feed from "Leverate" (alternatively Reuters). The prices displayed in the trading window are those at which BDSwiss is willing to sell the options.
  • Why are the prices of underlying assets different on the Binary Options and CFD platforms?

    A detailed explanation of possible price difference can be found HERE.
  • What can I trade?

    You can trade Binary Options on underlying assets in all asset classes. Specifically, these are commodities, indices, currency pairs and stocks.
  • Why do I sometimes get a price other than the one that I was shown?

    Trading at BDSwiss is dependent on the markets that are moving dynamically. The markets are often so volatile that they can change multiple times in a second. Please make sure that you are satisfied with the price you have received. If this is not the case, you have the ability to cancel you option within the time limit.

Cuboid Trading

  • What can I trade?

    BDSwiss is always striving to offer you the best selection. Currently you can purchase options with the most popular currency pairs, commodities and indices as their underlying asset. In addition, you can also take advantage of the market mood, the so-called Fear & Greed Index, and thus profit from a particularly negative or extremely optimistic stock market mood.
  • What is Cuboid Trading?

    Cuboid Trading is a new product on the financial market similar to Binary Options. However, unlike with Binary Options, your decision is not limited to whether prices will rise or fall. With Cuboid Trading, you can create an individual rectangle in the graph in which you think the future price will stay within. What is interesting is that you can not only draw your own rectangle ("Cube", therefore Cuboid Trading), but your payout changes depending on the expiry time and the size of your "Cube". Four-digit returns are possible with a single trade!. For more information on Cuboid Trading, you can watch this Video.
  • How can I trade a Cuboid Option?

    In principle, you only have to create your individual rectangle "Cube". The left side of your "Cube" must be at least 60 seconds from the current time. For a more detailed description of each step, see this Video.
  • Where can I find an overview of my past Cuboid Options?

    You can access a complete overview of your open positions in the "Open Positions" window. By clicking on "Trade History", you can see your past trades.
  • Why is the potential return 0%?

    Your return is calculated according to the distance from the actual price as well as the size of your "Cube". If the rectangle you draw is e.g. very large, you may see a 0% return.

My Account

  • What should I do if I forget my password?

    Simply use the "Forgot Password" function. You will find this when trying to log into your account as usual. If you don't know which email address you have registered with, of if your problem is not resolved, please contact our support team. Our contact addresses can be found HERE.
  • Does opening a trading account with BDSwiss cost anything?

    No, opening a trading account with BDSwiss is completely free of charge.
  • How can I update my personal information?

    You can update your personal information independently at any time. Simply go to your dashboard and click on the menu option "Account" in the upper right corner. Click HERE to go directly to your personal information.
  • Which currency can I use for trading?

    When opening your trading account you can choose your desired currency. You can select between Euro (€), US Dollar ($) and British Pound (£).
  • Can I lose more money than I deposited?

    No, as a BDSwiss client, your account balance can't fall below zero.

Open Account

  • How can I register with BDSwiss?

    Registering with BDSwiss is a relatively simple process. Simply click "Open Account" (or HERE) and complete the registration process. Then decide which financial instrument you would like to use. You will then need to complete an Appropriateness Test to ensure that you understand all the risks involved in trading derivative products and submit some identification documents that will help us confirm your identity and activate your account so that you may start trading.
  • Can I register without making a deposit?

    You do not need to make a deposit in order to log in to BDSwiss or to open various trading accounts. However, if you wish to start trading, you must make at least the minimum required deposit.
  • I have problems with the registration – what can I do?

    If you have problems logging in, or if you receive an error message during registration, please contact our support or use the Live Chat feature. The regional telephone numbers, the business hours and our support form can be found HERE.
  • Can I open a “Demo Account”?

    BDSwiss does offer a Forex / CFD "Demo Account", however, this is not available to all clients. Please contact our support or your account manager to see if you are eligible for a "Demo Account". The regional telephone numbers, the business hours and our support form can be found HERE.
  • Which documents are required to register/verify an account?

    In order to have your account fully verified please send the below documentation:
    • Proof of identification (Fully displayed scanned copy) Government identification, can be either a passport or Identity card. Must be valid and not expiring in less than 3 months.
    • Proof of address (Fully displayed scanned copy "A4 format") Can be either a utility bill (electricity, gas, water or landline/internet bill) or bank statement. Must not be older than 6 months.
    • KYC and Appropriateness Test BDSwiss is a regulated financial institution and, as such, in the sense of client protection, must carry out a full appropriateness assessment. Therefore, please answer all the questions we ask you in the context of the appropriateness test, which will allow us to classify you according to your prior knowledge. Please answer truthfully.
  • Why do I need to submit personal documents?

    These steps are taken to ensure the validity of the information and to protect you from potential fraud. BDSwiss as a regulated financial institution, is required to confirm the identity of its clients. If your identity can not be clearly verified, you may be asked to provide further information. Additionally, BDSwiss is required to comply with statutory security standards. These include but are not limited to, the anti-money laundering legislation and the prevention of terrorist financing. If you need help with your identity verification process, please contact our support team. Our contact addresses can be found HERE.
  • What qualifies as my “POR = Proof of Residence”?

    Acceptable forms of proof of residence include: utility bills, account or credit card statements, and current leases / residency permits. Please note that these documents may not be more than 6 months old and must be submitted in their entirety. We can't accept excerpts of documents. However, confidential information, such as your account number, can be made unrecognizable.
जोखिम चेतावनी: ट्रेडिंग बाईनरी ऑप्‍शंस और CFD बेहद काल्‍पनिक है और इसमें बहुत जोखिम है।